PatientCare EMS Solutions has provided ambulance service in Pinellas County, Florida under the name Sunstar Paramedics since 2004. Sunstar is the exclusive ambulance provider in the Public Utility Model system, providing ALS 911 ambulance response and transport, ALS and BLS interfacility ambulance transportation, Critical Care Transport 911 and interfacility services and Mental Health Transport. Sunstar collaborates closely with 18 fire departments in and around Clearwater, FL to serve the nearly one million residents in the state’s most densely populated county. Our workforce of about 725 dedicated employees and a fleet of 95 ambulances transport approximately 185,000 patients per year.
Nationally Recognized Performance
Sunstar Paramedics is one of very few companies in the United States to hold accreditations from:
- The Commission on Accreditation of Ambulance Services (CAAS) – since 2000;
- The Commission on Accreditation of Medical Transport Services (CAMTS) – since 2006; and
- The National Academies of Emergency Medical Dispatch (NAEMD) Accredited Center of Excellence (ACE) – since 2003.
In addition, Sunstar achieved the American Ambulance Association (AAA) AMBY award in 2015, 2017, and 2018; the American Heart Association (AHA) Mission Lifeline Gold Level status in 2015, 2016 and Gold Plus Level status in 2017, 2018, 2019, 2020, and 2021; and a Florida Governor Sterling Award for performance excellence in 2009.
Our experienced team of paramedics provides communities with top-notch care and holds certification in:
- Basic Life Support – Cardio-pulmonary Resuscitation (CPR)
- Advanced Cardiac Life Support (ACLS)
- Pediatric Education for Prehospital Professionals (PEPP)
- Pre-hospital Trauma Life Support (PHTLS)
- Advanced Medical Life Support (AMLS)
Our ambulances are equipped with state-of-the-art equipment including Philips MRX cardiac monitors with QCPR measurement and feedback system and 12 lead transmission capability, Surface Pro laptops for electronic patient care reporting, Stryker power stretchers, and Fleet Complete driver monitoring system.
Offering Next Level EMS Communications
The Sunstar Emergency Communication Center is one of only a few dispatch centers in the world named as an Accredited Center of Excellence by the National Academies of Emergency Medical Dispatch for the 7th time. We use advanced computer-aided dispatch systems, GPS technology and system status management to cover all of Pinellas County quickly and effectively.
Our experienced staff of paramedics and emergency medical technicians/dispatchers oversees the operations of 95 ambulances and processes more than 500 calls per day.
Affordable Membership Plans Available
Sunstar Paramedics offers affordable membership plans that cover out-of-pocket expenses and medically necessary ambulance transports in Pinellas County. Annual fees for Sunstar FirstCare Ambulance Membership Plans are $68 for an individual and $103 for a family. Learn more.